Terms of Service
Terms of Service - Looma Pet Products Store
Last updated: September 2025
1. Agreement to Terms
By accessing and using Looma, you accept and agree to be bound by the terms and provision of this agreement.
2. Pet Products and Services
Looma provides high-quality pet products including toys, food, accessories, and health products for dogs, cats, and other pets. All product descriptions, pricing, and availability are subject to change without notice.
3. Account Terms
- You must be 18 years or older to use this service
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account
- You are responsible for all activities that occur under your account
4. Pet Product Safety
- Always supervise pets when using new toys or products
- Check products for damage before giving to pets
- Discontinue use if your pet shows any adverse reactions
- Consult your veterinarian before introducing new food or health products
5. Payment Terms
- Payment is due at the time of purchase
- We accept major credit cards and PayPal
- All prices are in USD unless otherwise stated
- Taxes may apply based on your location
6. Shipping and Delivery
- Shipping times vary by location and method selected
- Perishable items (food, treats) have expedited shipping options
- Risk of loss passes to you upon delivery
- We are not responsible for delays caused by shipping carriers
7. Returns and Refunds
Please refer to our Returns Policy for detailed information about returns, exchanges, and refunds for pet products.
8. Pet Safety Disclaimer
While we carefully select all products, pet owners are responsible for supervising their pets and ensuring products are appropriate for their specific animal. Looma is not liable for injuries or damages resulting from product misuse.
9. Contact Information
Questions about the Terms of Service should be sent to us at support@looma.com